TaperMD

Pause and Monitor: Approach to reducing medication burden of polypharmacy

PointClickCare Integration FAQs

Does the facility pay TaperMD for this integration?

No, TaperMD does not charge the facility to integrate with us. Facilities must have a prerequisite ‘integration package’ with PointClickCare, and we understand this is required for the facility to connect with any 3rd party applications in the PointClickCare marketplace.

Please reach out to your PointClickCare customer success manager or PointClickCare sales account rep for more information.


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A representative with the facility network already submitted the integration application but was denied by TaperMD. Why?

Your facility’s application was likely rejected if we did not have any interested PointClickCare customer on file requesting the integration (See Step 1 above).


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Where do the medication reviews from TaperMD populate in PointClickCare?

Upon submission of a review for a PointClickCare linked patient reviews are posted as ‘External Encounter Note’ in the Progress Note section of the patient’s PointClickCare record (under a new ‘External Encounter Notes’ tab) and posted as a document to the Patient record.


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Will the user’s PointClickCare account need to be modified to support the integration with TaperMD?

  1. The answer is ‘Maybe’, if a user is authorized to do the function in PointClickCare, they should be able to do the function in TaperMD.
  2. Standard user roles and scopes from PCC that are necessary to fully utilize the integration include:
    • “user/patient.read”, “Get Patient Demographics”
    • “user/coverage.read”, “Get Patient Insurance”
    • “user/medication.read”, “Get Patient Medications”
    • “user/allergyintolerance.read”, “Get Patient Allergies”
    • “user/progressnote.write”, “Send Encounters”
    • “user/progressnoteaddendum.write”, “Send Addendums”
  3. Consolidate access for Users who visit more than one facility in your network. A user should have only one unique set of PCC login credentials for a facility network. The problem with multiple user accounts within the same facility organization is that encounters will not send consistently through the interface due to a ‘User lacks access to facility’ discrepancy.
  4. Ensure the PointClickCare user account(s) have been added to every appropriate resident profile so they will be able to see the residents’ records.

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Do I need a business agreement for this integration?

We don’t require a business agreement; however, some facility managers do. If you need a business agreement for your facility, connect with us at support@TaperMD and we will provide you with the proper documentation.


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How much does the integration cost?

A: Your facility organization will never incur a charge from TaperMD for the PointClickCare integration.
With that said, the PointClickCare facility must have a prerequisite “integration package” with space available in the package to integrate with TAPERMD (or any third-party vendor in the PCC marketplace). Ask your PointClickCare account representative if you have questions about your facility’s integration capabilities.

Meanwhile, the TaperMD user will incur a monthly charge from TaperMD for each unique PointClickCare integration.


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Is this integration secure for my facility?

 

Yes, TaperMD is a HIPAA-compliant EHR platform that provides secure, cloud-based access to patient records. Frequent backups along with dual authentication and encryption factors protect against data loss or security breaches. The integrity of these features is maintained throughout its integration with PointClickCare. Patient records are imported just during a user session and only PointClickCare numeric identifiers are stored in TaperMD along with the Consultant Pharmacists notes.

Additionally, upon import of each PointClickCare resident into TaperMD, the user performing the import must attest to the following:

The Standards for Privacy of Individually Identifiable Health Information at 45 CFT Parts 160 and 164 (the “Privacy Rules”) took effect on April 14, 2003. In accordance with the Privacy Rules, TaperMD, has entered into a Business Associate Agreement with your organization and that TaperMD creates, receives, maintains or transmits Protected Health Information from or on behalf of your organization, which information is subject to protection under the Federal Health Insurance Portability and Accountability Act of 1996, Pub. L. No. 104-191 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act, Title XIII of the American Recovery and Reinvestment Act of 2009 (the “HITECH Act”), and related regulations promulgated by the Secretary (“HIPAA Regulations”). By accepting this patient’s health information into TAPERMD, you are attesting that they are a valid patient of your organization and covered by the existing Business Associate Agreement.


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What places of service for the facility are included in the integration?

PointClickCare integrations are established at the PointClickCare resident census level. We have found that most PointClickCare facilities keep nursing, skilled nursing, and assisted living residents on a single PointClickCare census while some TaperMD customers choose to separate their facilities in TaperMD by place of service. Due to this distinction, we often connect a single PointClickCare integration to multiple places of service in TaperMD.


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What does TaperMD’s integration process with PointClickCare entail from the facility perspective?

Each PointClickCare facility must have a prerequisite “integration package” with space available in the package to integrate with TaperMD (or any third-party vendor in the PointClickCare Marketplace). Ask your PointClickCare account manager if you have questions about your facility’s integration capabilities.
Mutual integration interest must be established between your facility and a TaperMD user for the integration to move forward. The TaperMD provider group must submit an integration interest form to be added to the PCC integration project list, and your facility group must submit a Marketplace application.


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As a facility representative who uses PointClickCare, how do I begin the integration process with TaperMD?

Each PointClickCare facility must have a prerequisite “integration package” with space available in the package to integrate with TaperMD (or any third-party vendor in the PCC Marketplace). Ask your PointClickCare account manager if you have questions about your facility’s integration capabilities.
Mutual integration interest must be established between your facility and a TaperMD user for the integration to move forward. The TaperMD provider group must submit an integration interest form to be added to the PCC integration project list, and your facility group must submit a Marketplace application.


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