(Last modified February 10, 2017)
Data Based Medicine Americas Ltd. (DBM/we/us) is committed to protecting personal information and safeguarding the privacy of all users of the TaperMD™ Portal (the Portal/TaperMD), which is accessible through our website meds.tapermd.org (the Website, and collectively, with the Portal, the Services).
“Account” means the account used by Users to sign into and use the Portal.
“Health Care Provider” means a Practitioner, clinic, or business that subscribes to TaperMD and registers its Patients with Accounts to the Portal.
“Identifying Information” means personally identifiable information that identifies an individual or for which it is reasonably foreseeable in the circumstances that it could be utilized, either alone or with other information, to identify an individual. This includes information such as name, address, email, and date of birth.
“Non-Personal Information” is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the domain used to access the site, and the type and version of browser or operating system being used. Aggregate information, such as demographic statistics of Users (e.g., average age or geographical allocation), number of Users, which pages Users access or visit, average time spent on the Website, and information volunteered by Users, such as survey information, is also considered Non-Personal Information.
“Patient(s)” means those patients and clients of the Health Care Provider who are initially registered by the Health Care Provider with DBM to access the Portal.
“Personal Health Information” means identifying information about an individual, if the information (a) relates to the physical or mental health of the individual, including information that consists of the health history of the individual’s family, or (b) relates to the provision of health care services to the individual, including the identification of a person as a provider of healthcare to the individual.
“Practitioner(s)” means those employees of the Health Care Provider registered to be Portal users in order to access Health Care Provider and Patient content through the Portal.
“User” means any individual with access to the Portal (whether a Health Care Provider, Practitioner, or Patient).
Collection of Personal Information
Personal Information is also collected to initiate Users’ account setup and validation. This allows expedition of Users’ enrolment and access to the Portal, and includes without limitation the User’s name and email.
Use of Personal Information
DBM may hire other companies to provide services on its behalf (Agents). DBM gives Agents only the Personal Information they need to deliver the service. DBM requires Agents to maintain the confidentiality of the Personal Information and prohibits them from using such information for any other purpose.
DBM and its Agents may use your Personal Information for the following purposes:
- to provide Users with information about the Portal, including updates and notifications;
- to send Portal email communications;
- to invoice applicable service fees, if any;
- to maintain and administer Accounts;
- for support services; and
- to generate statistics and aggregate reports to improve the Portal.
We may disclose the personal information you provide:
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- to establish, exercise, or defend our legal rights;
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
If you are Health Care Provider, Practitioner, relative, friend, or any other person who provides Personal Information about an individual while using the Services, you warrant and represent to us that you have the informed consent to do so from that individual and we shall treat that Personal Information the same as though it had been provided to us directly by that individual.
DBM uses commercially reasonable efforts to ensure that your Personal Information is stored and maintained in a secure environment. We have in place physical, electronic, technological, and organizational safeguards to appropriately protect Personal Information against loss, theft, and unauthorized access, disclosure, use, or modification. We store all Personal Information on secure password-protected and firewall-protected servers. All electronic transactions you make to or receive from us are encrypted using SSL technology. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
You are responsible for keeping your password and Account details confidential. We will not ask you for your password (except when you log into the Portal). Steps you can take include:
- Create a strong and unique password and update it periodically.
- Do not share your password with anyone. We will never ask you for your password, including in any unsolicited communication from us, such as letters, phone calls, or email messages.
- Log out of your Account once you are finished using it, especially if you share your device or computer with anyone else.
- Have a strong and unique password on your device or computer.
Access to Personal Health Information
Users can access the Personal Health Information we hold about them by sending us an email at firstname.lastname@example.org. We will advise you in advance of any charges for copies of your file. We may be unable to provide you with some information in certain circumstances, such as if the information also refers to other individuals, is subject to legal privilege, contains confidential information, cannot be retrieved using your name or account number, or as otherwise permitted or restricted by law. If you wish to notify us of any changes to your Personal Health Information, or if you believe that any information we hold about you is inaccurate or incomplete, please send us an email with the corrections to the email address noted above.
Chief Privacy Officer
Attn: Dr. Dee Mangin
Data Based Medicine Americas Ltd.
Department of Family Medicine
100 Main Street West, 3rd Floor
Hamilton ON L8P 1H6
All communications relating to privacy will be considered confidential and treated as such.